Support

Need help or have a question? Email [email protected] and we will get back to you as soon as we can, usually within a couple of business days.

Point your camera at a single card in good, even lighting and hold steady until it locks. Fill the frame with the card and avoid glare from sleeves or toploaders. If a card is not recognized, try again with more light or a cleaner angle.

Sign in to back up your Vault and keep it in sync across your devices. If a card is missing after switching devices, confirm you are signed in to the same account, then pull to refresh your collection.

Vault Battles Premium is an auto-renewable monthly subscription billed through your Apple ID. It renews automatically unless turned off at least 24 hours before the end of the period. To view, change, or cancel it, open the Settings app, tap your name, tap Subscriptions, and select Vault Battles. Refunds are handled by Apple at reportaproblem.apple.com.

You can request a copy of your data or delete your account and associated data at any time by emailing [email protected] or [email protected] from your account email. See our Privacy Policy for details on what we store and why.

If something is not working, first make sure you are on the latest version from the App Store, then fully close and reopen the app. If the issue persists, email [email protected] with your device model, iOS version, and a short description of what happened.